PDSA is a member of the Fundraising Standards Board, and is committed to the highest standards in fundraising practice. As such, we aim to adhere to the Fundraising Standards Board’s Fundraising Promise and the Codes of Fundraising Practice, as established by the Institute of Fundraising
If you have a complaint about PDSA's fundraising, please write to PDSA Supporter Services, Whitechapel Way, Priorslee, Telford, Shropshire, TF2 9PQ, or call 0800 0199 166, or use our contact form.
If you are dissatisfied with our response at the end of that process, you can refer the matter for further investigation to the Fundraising Standards Board.
View our Fundraising Promise.
View our Complaints Procedure.
Download our Complaints Procedure.
