Medications and repeat prescriptions


Medications for your pet

If your pet is prescribed medication during a remote appointment (over the phone or by video link), then where possible, we will post this out to you at home. We will do this as quickly as we can, but we are dependent on delivery services who are also affected by the pandemic, so your patience is appreciated.

Certain medications can't be delivered and may need to be collected. Should you need to collect your pet's prescription, you'll be advised of this during your consultation. We'll also explain the procedure on how to collect this safely, while maintaining the government's social distancing guidelines.


Repeat prescriptions

If your PDSA vet has told you that you are able to use our Central Dispensary service, then please follow the instructions you were provided with to order your repeat prescriptions.

If you’ve not already registered with our Central Dispensary service, please use our call back request form to request your pet's repeat prescription.

Please remember to order your pet’s repeat medication in plenty of time, so that they don’t run out. We aim to deliver all orders within seven days, but please be aware there may be postage delays the moment.

Please note that certain types of medication can’t be posted out, and may need to be collected from your local PDSA Pet Hospital. If this is the case, the staff there will contact you to let you know when it’s ready, and give you details on how to collect this safely.

Delayed delivery?

If you haven’t received your pet’s prescription within a week, and are concerned that a delay could affect your pet’s health, please contact your local PDSA Pet Hospital on the usual number.


Flea & worming treatments

We're unable to provide prescription flea and worming treatments at this time. We are currently offering our clients a 25% discount when purchasing FleaScreen and WormScreen products from our online shop. Just use the code CLIENT25% on the checkout screen.*

*Offer is available for PDSA clients only, and is one use per customer. The offer is valid on FleaScren and WormScreen products only and subject to availability. This discount cannot be used in conjunction with any other offer or discount. No end date is specified, and PDSA withholds the right to withdraw this discount offer at any time.