Frequently asked questions

I am not a vet or vet nurse, can I still attend?

As we have a limited number of places available in 2019, we are offering these on a first come first served basis to registered vet nurses and vet surgeons however we will be reviewing this in the near future.

If you would like to register your interest for future workshops, please e-mail us at

How long is the workshop?

The course runs from 9am to approximately 5pm. Regular comfort breaks are provided throughout.

Is lunch provided?

Refreshments will be provided through the day but we ask you to bring your own lunch on the day.

Do you provide handouts/workbooks for attendees to take away?

Yes, printed handouts are provided for all topics covered including a folder for them to be stored in. We recommend you bring your own note book but scrap paper will be available.

Who will be facilitating the day?

Your workshop will be facilitated by our experts in pet health, welfare and training. A registered vet nurse will be present in each workshop facilitation team.

Where are the workshops located?

We are running workshops at a variety of locations nationwide; some will be run from dedicated training rooms located near to a PDSA Pet Hospital, Full details will be provided in your booking confirmation.

There isn’t a workshop being held near me, are you planning on scheduling more in other locations?

Yes, please register your interest and preferred areas by e-mailing

Once we have details of newly scheduled workshops and locations, we will be in touch.

Will I need to complete any pre work or reading before attending?

There is no compulsory pre work or reading beforehand but we do recommend familiarising yourself with the five welfare needs, along with the current state of our pet nation in our latest PAW Report.

Who else will be attending the course?

Our workshops have a maximum number of delegates, depending on the venue this is between 10 and 16 people. This ensures group sizes are not too big and people are comfortably able to contribute throughout. Groups are made up of a mixture of vets and vet nurses.

What happens after I submit the online booking form?

You will receive an email confirmation with further details on your venue, times etc. along with suggested pre reading.

I am unable to make the workshop I have booked due to unforeseen circumstances, will I be able to reschedule?

Providing we have availability on your preferred alternative date, we will transfer your place.

We ask that all attendees who wish to cancel provide us with as much notice as possible due to high demand. We can then offer the place to someone else. If you wish to cancel, please contact with your name, date and venue.

I would like to give some feedback on how the workshop can be improved, is there anyone I can speak to?

We always welcome feedback on how we can improve our services and you will be asked to complete a feedback questionnaire at the end of your workshop. If there is anything post attending you would like to tell us, please get in touch via