Client Services Manager

Our Client Services Managers champion our customer service and lead our reception team.
You’ll provide administration support within our PDSA Pet Hospitals to help us deliver an efficient, professional and caring veterinary service to the local community.

This is an exciting role where you can make a real difference. You’ll manage all aspects of client services within our PDSA Pet Hospitals, including reviewing and improving customer service; supporting internal and external communication; compliance with client-facing risk assurance processes and formulating local community relationships.

You should have experience of leading individuals in delivering a high standard of customer service, worked in an office administration or facilities management environment and be computer literate with proficiency in various Microsoft Office programmes and databases.

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