PDSA Charity Shops
Due to the coronavirus pandemic, our charity shops closed their doors on 21 March. Following recent UK government announcements, we are reopening a small number of our shops in England. The safety of our staff, volunteers and supporters remains our absolute priority.
We have been working hard behind the scenes to put robust social distancing measures in place, and provide the necessary personal protective equipment to help keep everyone safe. We will be continually reviewing our approach and monitoring the situation, and hope to start opening further stores in England as the weeks go on. Shops in Wales and Scotland will remain closed in line with the devolved governments’ policies.
The current Coronavirus pandemic is having a massive impact on our fundraising activities and we’re seeing a huge drop in income. We can’t wait to start welcoming customers back through the doors to help raise vital funds for sick and injured pets, but will only do so following the strictest safety measures.
What we're doing to keep you safe
As you'd expect, we've made significant changes in line with the latest government guidelines for everyone's safety:
In our shops
- We're changing our opening times to 10am – 4pm so that we can carry out a deep clean every day.
- Social distancing will be implemented throughout our shops.
- One way systems will be introduced around our shops.
- Hand sanitiser will be available for everyone to use.
- There will be screens by the tills.
- Masks and gloves will be provided to our staff and volunteers.
- We've increased our time limits on returns to 28 days.
- Key areas will be cleaned regularly throughout the day.
We're always grateful for your generously donated items and we're pleased to be able to accept some donations again at our 10 open shops.
- Donated items will be quarantined for 72 hours.
- All clothing will be steam cleaned with professional equipment.
- Homeware and other items will be wiped down or washed.
For the time being, we won't be able to accept furniture and have no collections available. Thanks for your patience and understanding.
If you have more questions, take a look at our shop reopening FAQs.
Supporting our charity shops
Shop with us and be a pet superhero. We sell a fantastic range of 'pre-loved' and brand new items. Every purchase helps fund our Pet Hospitals and keep pets free from pain and suffering. Your support is needed more than ever during the coronavirus crisis.
What can I donate?
Having a clear out? Donate your pre-loved clothes, books, toys and homeware to us and turn them into treatments for poorly pets. Please note: Only our open shops are taking donations at the moment and we aren't able to take donations of furniture or arrange collections.
Volunteering at shops
Our volunteer recruitment is currently on hold due to the coronavirus pandemic. We're not sure when this will change but will update our volunteering page with any news. Please keep an eye out fro updates and we hope you can join our team soon!
If your local shop isn't open yet or you'd rather not head to the high street, you can still support PDSA by shopping with us online.
PDSA Pet Store
Shop our extensive range of pet care products, all approved by our vets. Every purchase you make goes towards helping a pet in need in one of our Pet Hospitals.
AmazonSmile is the same as the Amazon you know but you can support charity while you shop at no extra cost to you! Just sign-in and choose PDSA.
Thank you for your support
We need your support now more than ever because thousands of vulnerable pets and their owner urgently need our help, despite this awful disease that has impacted us all. The effects of lockdown on the economy has seen reduced salaries and redundancies, meaning a huge number of people have had to turn to PDSA in desperate need. Even in a pandemic, pets still get sick and injured. We need your help to keep our vital veterinary services going to stop the pain and suffered of much-loved pets when they need us most.
Your support will help stop suffering and save pets when they have nowhere else to turn. Thank you.