There are lots of ways to get in touch with PDSA, from telephoning, emailing, writing or visiting your local PDSA Pet Hospital or PDSA charity shop, find out more:
Receiving PDSA help for your own pet
Tel: 0800 731 2502
Find out if you are eligible to use PDSA's vet care services
Supporting PDSA’s work with regular or occasional donations
Tel: 0800 0199 166
- Give a donation online today
- Find your local PDSA shop
- Get in touch by using our online Contact us form
Volunteering your spare time to help PDSA
Tel: 0800 854 194
We are extremely grateful to all our volunteer fundraisers who help us to care for over 470,000 much-loved pets every single year. We couldn’t do it without you so if you fancy digging those trainers out for a half marathon, baking some cakes to support poorly pets or have a great fundraising idea of your own please do give us a call. We are always pleased to hear from you offering to support PDSA so give the Community Fundraising team a call on 0800 508 8323 or get in touch using our online Fundraising Enquiry Form and we’ll be more than happy to help.
If you have a question about your PDSA Petsurance policy, or need to make a claim, you can contact:
0333 234 0599 (lines are open Mon-Fri 8am-6pm, Sat 9am-2pm.)
PDSA Pet Insurance
The Connect Centre
All other enquiries
For all other enquiries please contact our National Enquiry line on 0800 917 2509
Contacting us with website enquiries
Please use our general enquiries online contact form.
Please be aware that this form should not be used if you need veterinary advice. Although we will respond as quickly as possible, you will not get an immediate response. If your pet is sick or they require urgent attention please contact your vet immediately.
Our Frequently Asked Questions section may also be able to help you.
Writing to us:
Head Office: Whitechapel Way, Priorslee, Telford, Shropshire, TF2 9PQ
Enquiries for home and business collection boxes: National Customer Service Centre, Prospect House, North Hylton Road, Sunderland, SR5 3AD
Enquiries regarding PDSA help for your pet: National Customer Service Centre, Prospect House, North Hylton Road, Sunderland, SR5 3AD