We’re looking for volunteers to get involved in our local PDSA pet hospitals and help our veterinary staff to provide compassionate veterinary treatment to treat pets in need.

PDSA is the UK’s leading veterinary charity. Our vision is a society in which no pet is denied veterinary care because their owners can’t afford it. PDSA Pet Hospitals are vital in helping us to deliver our mission of carrying out over 2.7million treatments on more than 470,000 sick and injured pets each year.

PDSA has over 100 community charity shops around the UK and 48 pet hospitals. Our amazing teams of volunteers are vital to our success and we urgently need your help to continue the life-changing work we do at PDSA.

Our pet hospital is looking for volunteers over 18 years of age who can help our reception staff by greeting our customers, assisting them with queries and with filling in paperwork, taking payments for treatments and preventative products and other administrative tasks whilst being part of a team and making a difference.

Pet hospitals are busy places; therefore, successful volunteers will have the following skills:

• Organised
• Good communication skills
• A polite manner
• Are good at building positive relationships with people
• Positive about working in the hospital environment
• A great team player
• It is essential to be IT literate and able to use all Microsoft Office applications such as Word, Outlook, and scan documents and use a printer. Previous experience with computerised records systems is an advantage but not essential.

Specific hours would be arranged around your flexibility, but a regular and reliable commitment is required. 

By becoming a Reception & Administration Volunteer with PDSA, you will:

• Gain office experience
• Develop new skills and boost your CV
• Meet new people
• Support your local community 
• Donate your current skills and knowledge
• Have fun
• Be part of a friendly team

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

To support this commitment, our recruitment & selection processes are robust and rigorous, and all appointments will be subject to satisfactory references and appropriate background checks.