Emergency only 

Due to Covid-19 we've had to make some changes to the services we provide, including stopping preventive treatments such as neutering, vaccinations, and microchipping, to ensure our vets are available to treat sick and injured pets.

Find out more.

How we can help

If you are receiving benefits, and you live near one of our Pet Hospitals, you should be eligible for our help.

If you are eligible, we can provide free or low cost veterinary treatments and medications for your pet.

If you do not live near one of our Pet Hospitals, we may still be able to help you.

 

Depending on the benefits you receive, we can offer different levels of support - Find out more below

Free and low cost services

Free treatments and medications

If you live near one of our Pet Hospitals and you are receiving benefits, then you should qualify for free treatments for one of your pets*, and our low cost rates for any others. We should also be able to help with the cost of prescribed medications.

To qualify for free treatments and medications, you must live near one of our Pet Hospitals, and be receiving at least one of the following benefits:

  • Housing benefit (means tested)
  • Council tax support (means tested)
  • Universal credit with housing element

* 1 pet treated for free (unless it’s a small furry / rabbit where you get 2 for free). Your Free pet must be nominated and cannot be changed without good reason. All additional pets treated pay our low cost prices.

Low cost treatments and medications

If you live near one of our Pet Hospitals and you are receiving benefits, but you do not qualify for free treatments, then you might still qualify for our low cost rates. We should also be able to help with the cost of prescribed medications.

Our low cost prices are typically 20% to 30% lower than private veterinary practices. This can vary, depending on the treatment.

To qualify for low cost treatments and medications, you must live near one of our pet hospitals, and be receiving at least one of the following benefits:

  • Child tax and working tax credits
  • Universal credit without housing element
  • Pension credit
  • Income support
  • Job seekers allowance
  • ESA employment and support allowance
  • Disability living allowance / personal independence payment (PIP)
  • State retired pensioners who are householders living in council tax bands a – d

PDSA does not provide financial aid.

The help that PDSA provides is through consultations and treatments in our hospitals

PetCare Scheme

If you do not live near one of our Pet Hospitals, but you are receiving benefits, you may be eligible for our PetCare scheme.

The PetCare scheme is run with partner veterinary practices, allowing you to pay a small monthly amount, and get access to low-cost treatments and other help to keep your pet healthy.

To qualify for PetCare, you must live near one of our partner veterinary practices, and be receiving any of the benefits listed above.

What pets do PDSA treat?

Our vets care for household pets like cats, dogs, rabbits and other small pets described as 'small furries'. They can treat your pet, help prevent disease and illness, and give you advice on the best way to look after your pet.

How to get help

If you are currently receiving benefits, you can use our Eligibility Checker to find out what level of help we can give you.

If you are not currently receiving benefits, you will not be eligible for our free or low cost services.

PDSA Pet Insurance

If you are not eligible for our Free or Low Cost services, or PetCare, then consider taking out one of our Pet Insurance policies.

We have a range of policies to suit all budgets and needs. There’s also a free 24/7 veterinary advice helpline exclusive to policy holders.