Request a call back
If you need to book an appointment with a PDSA Vet or Vet Nurse please follow the steps below to get help:
- Check our Pet Health Hub for more information about your pet's symptoms.
- For emergencies please call your local Pet Hospital
- For any other non-emergency treatment please complete the form below and one of our team will call you back.
- Please note we are currently unable to provide preventive treatments, such as neutering, vaccinations and microchipping. We recommend you contact a local vet to get these done.
Watch our video on remote consultations
Charges for phone/video appointments
Pets registered for free treatment with PDSA can access this service at no cost.
Pets registered for our low cost service* will be charged £20 for an online consultation. We will take this payment over the phone before your appointment.
Opening hours: Monday to Friday, 9am-5pm
Please note that this service is only available during normal working hours, and is not available on Bank Holidays or weekends. If you think your pet needs urgent, emergency treatment, or it is out of hours, then please contact your local PDSA Pet Hospital directly on the usual number. Find PDSA contact details here.
If you have recently registered with PDSA, please be aware that it takes 24 hours for your details to show.
If you’re not a PDSA client then we’d advise you to contact your nearest vet practice as soon as possible. Find a local vet.
Support for British Sign Language users
We don’t believe there should be any barriers to you using our service. That’s why we’ve partnered with SignLive, an Online Interpreting Service, to support our clients who use BSL. Get started with SignLive.
* Pet owners in receipt of Universal Credit with either the Housing Benefit OR Council Tax element can register one pet for free treatment, and additional pets for our low cost services. Pet owners in receipt of a wide range of other benefits can register for our low cost services, which offer great value for money. These services are available through our Pet Hospitals, and owners must be within the postcode catchment area of their local PDSA.