Our Directors

Having highly skilled and credible leaders who bring professional expertise, significant leadership experience and strong capability to develop and deliver our public benefit is vital.

PDSA provides a lifeline of veterinary care for vulnerable pets and their owners across the UK when they have nowhere else to tum. Each year the charity supports nearly two million pet owners through a range of services via our network of 48 Pet Hospitals nationwide, as well as through online and community outreach activities. PDSA has been helping pets and owners in need for the past 100 years treating 20 million pets and providing 100 million treatments in that time.

To deliver this service the charity needs over £64 million a year to run its 48 Pet Hospitals and 85p from every pound goes directly towards treating pets in need.

Raising more than £1 million per week requires a highly strategic leadership group. Combined with legal and corporate responsibilities, it's important we have a committed and quality leadership team to carry out our work and maximise our charitable impact.

Read more about our Senior Management Team below.

PDSA Director General - Jan McLoughlin BSc (Hons) MSc CBiol MSB FIoD

Jan is a biochemist with an MSc in Microbiology and began her career with Allied Breweries in 1986 as a Microbiologist.

Jan left the brewing industry in 1994 and had successive senior management and operational roles with H J Heinz and Northern Foods, before joining PDSA in 2001 as Business Development Director, taking responsibility for leading a number of new business initiatives, primarily within the Veterinary department. Jan was appointed Director of Veterinary Services in 2003, overseeing the modernisation of PDSA's services, including the introduction and roll-out of preventive treatments across the charity's 48 Pet Hospitals.

In 2008 Jan was appointed PDSA's Director General. She led the organisation through financial recession that resulted in a 50% increase in demand for the charity's help as a consequence of the economic crisis, which plunged many people into financial hardship. Her role involves the day-to-day management of the charity and its finances, ensuring all of its work complies with the relevant legislation and working with the Trustees to develop future plans to help pets and their owners in the years to come.

Jan adheres to a model of continuous improvement and innovation from her business background. She believes in challenging the status quo and is always looking for different, more efficient ways of doing things in order to maximise the impact of every penny the charity spends.

PDSA Director of Veterinary Services - Richard Hooker BVMS (Hons) MRCVS

After qualifying as a Veterinary Surgeon from Glasgow University, Richard worked in private veterinary practice in
Staffordshire. In 1996 he joined PDSA as a Veterinary Surgeon in Aston, Birmingham, before becoming Senior Veterinary Surgeon at Stoke-on-Trent Pet Hospital. Richard then became Chief Veterinary Surgeon for PDSA, a post he held for five years before being appointed Director of Veterinary services in 2008.

As the Director of Veterinary Services, Richard is accountable for the effective delivery or the charity's public-facing veterinary work and shaping the strategy and delivery of all of the treatment, prevention and educational services that PDSA
provides.

Richard and his team are always looking for ways to continually evolve the charity's veterinary services to help support even more pets and owners in need.

PDSA Director of Finance & Resources - David Hammond MBA, FCCA, BA(Hons)

David is a Fellow of the Association of Chartered Certified Accounts and has an MBA from the University of Sussex. David’s career started in the commercial sector with senior roles in travel, financial services, and pharmaceuticals.  David then moved to into the public sector where he has been an Executive Director of Finance and Chief Operating Officer within the NHS. 

As PDSA's Director of Finance & Resources, David looks after the charity's financial management and regulatory compliance as well as Contracts & Procurement, Data Protection, and Property Services. 

David enjoys building strong and successful relationships and has a proven track record of delivering tangible results through continuous process improvement. 

PDSA Director of Digital, Data & Technology – Matthew Green  

Matthew began his career in 1994 as an IT apprentice at a Midlands-based construction company, Tarmac. 

After gaining skills, knowledge and qualifications in a range of systems and technologies, he joined the University of Wolverhampton as a Senior Lecturer. For 11 years, he taught various subjects from pre-entry to post-graduate level including strategic management, computer science, and information systems disciplines. Matthew moved on to join the Corporate Services of the university as Assistant Director of IT, leading Teaching and Learning technology, and delivering a wide range of business intelligence, digital transformation and systems projects. 

Matthew then went on to work for the National Lottery Community Fund for over four years. He joined as the Deputy Director in IT, and through promotion, became the Director of Technology and Data. He delivered an ambitious, fast-paced digital transformation programme, making improvements in customer and colleague-facing technology and digital services. Matthew’s work also included the delivery of remote, home and community-based working ahead of the global pandemic, and evolving back-office IT into a customer-centric business enabling directorate. 

As Director of Digital, Data and Technology at PDSA, Matthew is responsible for our vision for digital, data and technology, and bringing the vision to life through our people and our resources, enabling our organisation to achieve all our ambitions. 

PDSA Director of People – Rebecca Tindall

Rebecca began her career in retail, moving onto the world of training and development in 2001. From here, she worked for a range of organisations, from parking enforcement to stationary supplies. However, her commitment to people remained the same - ensuring they were at the heart of organisations’ decision-making whilst delivering success.

In 2010, Rebecca proudly accepted the Head of Learning and Development role at PDSA, where her passion for people and expertise shone. Not only did she bring her knowledge to PDSA, but she also strongly resonated with the cause from her own experience of needing housing support as a young, single mother when finances were tight.

After thirteen successful years in the People Directorate at PDSA, Rebecca was appointed the Director of People. She is responsible for ensuring that PDSA’s vision and mission are brought to life through our employees and volunteers.

More about how PDSA is run