Coronavirus update:

Due to the impact of the coronavirus, volunteering in our Pet Hospitals, offices and events remains closed at this time. We do have volunteering opportunities in our shops that have re-opened and we are planning to open more shops over the coming weeks. Please keep checking our volunteer vacancy finder for the latest updates.

Volunteering in our Pet Hospitals

We occasionally have volunteering opportunities available in our Pet Hospitals across the country. This could be in our reception, in the waiting area or even hands-on practical animal care.

Although we don't have as many opportunities in our hospitals as we do in our offices or shops, there may be a place for you in one of our hospitals. Search our opportunities to find out if there is something near you.

If you are a veterinary professional looking to gain wider experience, we can offer qualified vets and vet nurses opportunities in our hospitals. If you are interested in one of these opportunities, you can find out more and apply online


What skills do I need to volunteer at a PDSA Pet Hospital?

We love welcoming new volunteers, but be aware that volunteering in our hospitals isn't for the faint-hearted! We need volunteers who are:

  • Organised
  • Have great communication skills
  • Are really good at building positive relationships with people
  • Positive about working in the hospital environment
  • A great team player
  • Good with all kinds of pets
  • Committed to helping our clients and their pets.

We also offer volunteering opportunities for qualified vets and nurses – you can find out more information online.


What roles are available in hospitals?

Hospital Support Volunteer

As a Hospital Support Volunteer, you'll support the running of a busy Pet Hospital in a number of areas. This role could see you working in the clinic, supporting in theatre, assisting in kennels, cleaning and even helping on reception. This is a varied role with elements of manual and animal handling.

It helps if you have previous experience with animals and are good with a variety of people. There will be times where you have direct contact with our clients so you need to be enthusiastic about PDSA and promoting our products and services. If you're interested in volunteering for this role, see if there's an opportunity near you.

Reception Volunteer

If you're great on the phone, organised and enjoy speaking to people, volunteering on our busy hospital reception could be the role for you. Our reception volunteers staff the phones, taking appointment bookings and answering queries from our clients. You'll also be greeting our clients from the front desk, informing them about our services and identifying if they are eligible for our services.

You will be the link between the clients and the rest of the hospital team, so you will need good communication skills. You may be faced with a variety of situations so we also need someone who can always maintain a calm and polite manner. If you're interested, search for an opportunity now.

Volunteer Waiting Room Coordinator

This roles involves assisting clients in our busy waiting rooms. You'll need to be very organised and have good people skills. You will be responsible for assisting clients and co-ordinating the waiting area and queue. You'll help clients prepare the relevant documents while they are waiting to be seen and act as an advocate of the charity.

Volunteering in this role means you need to be prepared to deal with a variety of situations and always remain calm and polite. You will also assist clients in completing our Client Survey Questionnaires. If you're interested in this role, you can search and apply online now.


How do I apply to volunteer in a PDSA Pet Hospital?

If you are interested in volunteering in one of our Pet Hospitals, you can search for roles near you and apply online.

Please be aware that volunteering opportunities in our hospitals are very popular but don't come up as often as other volunteering roles in the charity. If you cannot find a role in a hospital near you, we may have vacancies in our charity shops which you might like to consider