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Customer Care
Customer CareFrequently Asked Questions
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How to prevent dog theft
With all the media reports around dog theft lately, we understand that some owners might be worried about their pooch. We’re sharing some tips to help keep your four-legged friends safe.
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HeroRAT Magawa receives PDSA Gold Medal
Landmine detection rat Magawa was trained by the charity APOPO, Find out why he's been awarded the animals' George Cross.
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Pet owners fear having to choose between “heating, eating, and caring for their pets”
New figures released this week in the PDSA Animal Wellbeing Report, known as the PAW Report, show that more pet owners than ever are concerned about the cost of caring for their pets.
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Dealing with dog adolescence and pups post lockdown
We’ve all experienced changes to our lives during the pandemic, and for some people this has meant bringing a new puppy home. One year on from the first lockdown, many of these pups will be reaching adolescence as restrictions lift. Here’s our advice for owners who are dealing with adolescent dogs and adjusting to life after lockdown.
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Cat and Kitten Vaccinations
Vaccination is an important way of protecting your cat against some serious diseases. Read our vet's advice on cat vaccines and how they work.
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Yoyo and Scamp
Tobacco detection dogs Yoyo and Scamp have been awarded the PDSA Order of Merit for their devotion to duty and service to society for over ten years.
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Irish Terrier
Irish Terriers are known to be quite comical dogs, with gentle and loving attitudes towards their owners.
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Exploring Antibiotics for Dogs, Cats, and More: Vet Q&A | PDSA
PDSA Vet, Emma Fisher, is on hand to answer the most pressing questions about antibiotics for cats, dogs and other pets!
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Odin
Help stop the suffering of poorly petsWe are passionate about preventing pets from becoming illLoveable Husky, Selby, had only just been welcomed into his new family when he was struck down by symptoms of chronic diarrhoea, vomiting, fever and bleeding. Worried his beautiful puppy was deteriorating fast, Selby's owner rushed him to the local PDSA Pet Hospital. Our vets soon realised they were…
